At Dexmavel, safety is our top priority. All the toys we sell are made from non-toxic, child-friendly materials that meet international safety standards. We carefully vet our suppliers and ensure that every product undergoes rigorous testing for safety. Additionally, each toy is clearly labeled with the appropriate age range and safety instructions. We encourage you to read the product descriptions to ensure the toy is suitable for your child’s age and developmental stage. We want you to have peace of mind when shopping for your little one.

Yes, we are proud to offer international shipping to many countries around the world. Our international shipping options vary depending on your location, and the cost of shipping will be calculated at checkout. Please note that customs duties, taxes, and any other fees may apply depending on your destination. These charges are the responsibility of the customer. We strive to make your shopping experience as smooth as possible, so if you have any questions about international orders or shipping details, don’t hesitate to reach out to our customer service team.

We take great care in packaging our products to prevent damage during shipping. However, in the rare event that your order arrives damaged or incomplete, please contact us immediately at info@dexmavel.com. We ask that you send us a photo of the damaged item or the missing parts so that we can quickly resolve the issue. We offer hassle-free replacements or refunds for damaged or incomplete orders. Our customer service team is always ready to assist you, and we will ensure that any issues are addressed as quickly as possible.

Choosing the right toys for your child’s age can be tricky, but we are here to help! On our website, we provide clear age recommendations for every product. We also categorize our toys by developmental stages, so you can easily find options that will support your child’s growth. Whether your child is a toddler just beginning to explore the world around them or an older child developing new skills, we offer a wide range of age-appropriate toys. If you’re still unsure, feel free to contact our customer support team, and we’ll be happy to provide personalized recommendations based on your child’s interests and needs.

We want you to be completely satisfied with your purchase at Dexmavel. If for any reason you are not happy with the toy you bought, we offer a straightforward return and exchange policy. You can return most items within 30 days of receiving your order, provided that the item is in new, unused condition with the original packaging. If you need to exchange an item for a different one, we can help facilitate that as well. For more detailed information about our return policy, please refer to our Refund and Returns Policy or reach out to our customer service team. We’re here to ensure that your shopping experience is nothing short of excellent!