Payment Policy
Effective Date: January 8, 2025
At DexMavel, we are committed to providing a seamless and secure payment experience for our customers. Please review our payment policies below to ensure a smooth transaction.
1. Accepted Payment Methods
We accept the following payment methods for your convenience:
- Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
- Digital Wallets: PayPal, Apple Pay, and Google Pay.
- Bank Transfers: Available for select orders (contact customer service for more details).
2. Payment Security
- All transactions are encrypted using industry-standard SSL (Secure Socket Layer) technology to protect your personal and payment information.
- We do not store your payment details on our servers.
3. Payment Confirmation
- After completing your order, you will receive a confirmation email containing your order details and payment status.
- Please check your email inbox or spam folder to ensure you receive this confirmation.
4. Currency
- All transactions are processed in USD (United States Dollar).
- If you are purchasing from outside the United States, your payment provider may apply currency conversion rates and fees.
5. Payment Issues
If you experience any issues during payment:
- Double-check your payment details and ensure sufficient funds are available.
- Contact your bank or payment provider for clarification.
- Reach out to our customer service team at info@dexmavel.com for assistance.
6. Refunds and Chargebacks
- Refunds for canceled or returned orders will be processed according to our Refund and Returns Policy.
- Unauthorized chargebacks may result in additional fees and restrictions on future purchases.
7. Taxes
- Applicable sales tax will be calculated at checkout based on your shipping address.
- For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country.
8. Contact Us
For any questions or concerns related to payments, please contact us:
Address: 3360 Lakewood Drive, Piscataway, New Jersey, United States
Phone: 201-890-8346
Email: info@dexmavel.com
Website: https://dexmavel.com/